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Frequently Asked Questions

Things You Need to Know and We Know You Need

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Frequently Asked Questions

You'll Find Answers Here!

  • 01. What services does OnCall Care Inc. provide?

    We offer a wide range of nursing solutions, including in-home care, medical staffing, and healthcare consulting.

  • 02. How can I request nursing services from your company?

    To request nursing services, you can contact our office directly via phone or email. Our team will guide you through the process and discuss your specific needs. 

  • 03. How quickly can I expect to receive nursing services after making a request?

    The timing of service initiation depends on various factors, including the complexity of your needs and the availability of our nursing staff. We strive to begin services as soon as possible and will communicate expected timelines during the intake process.

  • 04. What qualifications do your nurses possess?

    Our nurses are highly qualified professionals with relevant degrees and certifications. They undergo rigorous screening, background checks, and continuous training to ensure the highest standards of care.

  • 05. Can I choose a specific nurse for my care?

    We make every effort to match our clients with nurses based on their preferences and needs. While we cannot guarantee a specific nurse, we strive to create compatible matches for a positive care experience.

  • 06. How are your services priced?

    Our services are priced based on the type and level of care required. We offer transparent pricing, and our team can provide detailed cost information during the initial consultation.

  • 07. How do I provide feedback or address concerns about the care I receive?

    We encourage open communication. You can contact our customer service department to provide feedback, share concerns, or make suggestions. We take all feedback seriously and use it to improve our services continually.